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Indie Payment Launch Checklist: Compliance Before Conversion

Before money can come in, answer entity, tax, refunds and reconciliation. If you cannot, do not start selling.

Payments are not a button; they are a chain from order to reconciliation. This list puts compliance and reconciliation before conversion: confirm you can invoice, refund and reconcile, then optimize checkout conversion.

Shortlist(6)

Four questions to answer first

Who is the merchant of record, how are invoices issued, where is the refund policy, and which timestamp defines reconciliation? Do not connect a live channel before these have written answers.

Callbacks are not the whole story

Async callbacks can be delayed or lost, so you need active queries and a manual reconciliation path. Fulfilment should require verified signature, matching amount and idempotent write.

Small amount first, then scale

Run the full order, pay, callback, fulfil, refund chain at the smallest amount before opening high-priced items. Skipping this usually costs one real customer complaint.

Common pitfalls

Common traps: treating the return page as success, comparing amounts as floats, non-idempotent callbacks, keys in the frontend, and refunds by hand-editing the database.

Alternatives

At very low volume, platform collection plus manual reconciliation is acceptable; past a hundred orders a day, building reconciliation and refund flows quickly pays off.

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